Useful information

• Rooms are available for check-in from 2:00 PM on the day of arrival.
• On the day of departure, rooms may be used until 10:00 AM.
• Early check-in and late check-out are available upon prior arrangement and subject to availability.

• We kindly ask our guests to use the hotel’s facilities and equipment for their intended purpose.
• Smoking is strictly prohibited in guest rooms and all enclosed areas of the hotel.
• Smoking is permitted only in designated smoking areas.
  All guests are required to refrain from any behaviour that may disturb other guests while on the hotel premises.
• Quiet hours: from 10:00 PM to 8:00 AM.

• The wellness area may be used at the guest’s own risk.
• Children under the age of 14 may use the wellness area only under parental supervision.
• Showering is mandatory before and after using the saunas.
• For safety reasons and to help prevent accidents, the use of slippers is recommended in the wellness area.

• In certain cases, a medical examination may be required before therapeutic treatments can be provided.
• We kindly ask guests to arrive on time for their scheduled treatments.
• If you have any medical condition or contraindication, please inform our specialist physician and staff before your treatment.

• We kindly ask our guests to wear appropriate attire in the restaurant and all public areas of the hotel.
• Food may not be taken from the buffet area.
• We kindly ask our guests to help preserve and protect the hotel’s facilities, equipment, and furnishings.

• The use of the Csemete Forest play corner is recommended under parental supervision.
• Parents or accompanying adults are responsible for the safety of children at all times.

• As a dog-friendly hotel, we warmly welcome guests travelling with their pets.
• We kindly ask that pets be kept on a leash in all public areas of the hotel.
• Please take special care to protect the hotel’s textiles, furnishings, and equipment from damage.
• The pet owner is responsible for any damage caused by their pet.

Hotel Palace Hévíz is committed to sustainable and environmentally responsible operations. We kindly ask our guests to help us protect the environment through mindful energy and water conservation.

GPS Coordinates

• 46.790736 / 17.189418
• N46° 47.44416 / E017° 11.36508
• N46° 47′ 26.65″ / E17° 11′ 21.905″

By Car

• Hévíz town centre and Hotel Palace Hévíz can be easily reached from the M7 motorway via Keszthely.

By Train

• Hévíz can be reached by train from Budapest to Keszthely, followed by a direct bus connection to the town.

By Bus

• Hévíz can also be reached easily from Budapest by direct bus services.

Discover the beauty of the Balaton region and Hévíz on two wheels

Hotel Palace Hévíz offers bicycle rental for its guests, providing the perfect opportunity to actively explore the natural beauty and cultural attractions of Hévíz and the Balaton region.
Our hotel offers both traditional bicycles and modern e-bikes, providing a comfortable solution for every age group and type of excursion.

Bicycle rental options:

• Traditional Bicycle
• Electric bicycle (E-Bike)
• Short-term and full-day rental
• Recommended cycling routes and activity tips

The region’s excellent cycling network is ideal for:

• Trips around Lake Balaton
• Exploring the towns of Hévíz and Keszthely
• Nature-focused cycling tours
• Family outings and activities
• Active wellness and recreation

Discover the charming villages of the Balaton Uplands, the nearby vineyards, and the picturesque panoramas of Lake Balaton in comfort – even by electric bicycle.

E-Bike Charging and Bicycle Storage in Hévíz

Hotel Palace Hévíz warmly welcomes guests who enjoy an active holiday and arrive by bicycle.
For those travelling with an electric bicycle, we offer complimentary charging facilities, allowing guests to explore Hévíz, Lake Balaton, and the surrounding cycling routes with complete peace of mind.
Bicycle storage is available in the hotel’s unattended underground garage.

Our Services

• E-Bike charging facility
• Bicycle storage in the garage
• E-Bike-friendly environment
• Recommended cycling routes
• An ideal starting point for Lake Balaton Cycling Tours

The region’s excellent cycling network is the perfect choice for active recreation, nature-filled experiences, and excursions around Lake Balaton in every season.

Comfortable and environmentally friendly travel to Hévíz

Hotel Palace Hévíz places great emphasis on environmentally conscious solutions and meeting the needs of modern travellers.
If you arrive at our hotel with an electric vehicle, the parking fee includes complimentary EV charging, allowing you to enjoy your wellness stay in Hévíz with complete comfort and peace of mind.

Our Services

• Electric vehicle charging facility
• Charging included in the parking fee
• Underground garage parking
• Central location in the heart of Hévíz
• Environmentally conscious approach

Our hotel is the ideal choice for guests who wish to travel sustainably while enjoying premium wellness and therapeutic services near the world-famous Thermal Lake of Hévíz.

Dear Guests,

Please allow us to familiarise you with our fire safety regulations:

• Hotel facilities and rooms may only be used for their intended purpose.
• Bringing flammable or combustible liquids, gases, or other hazardous materials into the hotel is strictly prohibited.
• The use of electric cooking or heating appliances, as well as irons, is not permitted in guest rooms.
• Please smoke only in the designated smoking areas (restaurant terrace and café terrace).
• Smoking in bed is dangerous.
• Do not dispose of cigarette ash, matches, or other smoking materials in waste bins or among combustible waste.
• In the event of a fire or emergency alarm, please take your personal valuables and identification documents with you and leave the building by following the evacuation plan displayed on your room door.
• Before leaving your room, please ensure that all windows are closed.
• In the event of a fire, please always follow the instructions of the hotel’s security personnel and staff. If you notice a fire or any sign of a potential fire hazard, please notify the hotel reception immediately.

Our hotel is equipped with comprehensive fire safety and protection systems; however, we would like to draw your attention to the following important information:

• In the event of a small fire in your room: Use the fire extinguisher available on every floor and contact Reception by dialling extension 8. Our staff will be ready to assist you.
• In the event of a major fire: Leave the hotel immediately by the nearest available escape route, taking your personal valuables with you. The evacuation plan and escape route are displayed on the inside of your room door.
• In the event of a fire, the elevator must not be used.